Support FAQs
How do I set up my camera?
Connect your jaify camera to Wi-Fi through the jaify app, then follow the guided setup instructions.
Can I view footage remotely?
Yes. Use the jaify app to view live footage, receive alerts, and check in from anywhere.
What does the camera need?
Your camera needs a stable Wi-Fi connection and access to a compatible power source.
How do I adjust motion alerts?
Motion alerts can be adjusted in the app, including sensitivity, activity zones, and notification preferences.
What if my camera disconnects?
Restart the camera, check your Wi-Fi signal, and reopen the jaify app. Contact support if problems continue.
We’re Here To Help
Get friendly help for setup, connectivity, and camera questions.
